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Introduction

An entity transfer changes the legal entity behind your business. Use it when you incorporate as a company, move the business to a different registered company, or go back to trading as an individual. Your business keeps receiving payments throughout. Products, customers, subscriptions, API keys, and integrations stay as they are. Dodo Payments verifies the new entity’s details and bank account again, and pauses auto payouts until that verification is complete.
To hand the business to a different person, use an ownership transfer instead. An entity transfer keeps the same Owner.

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Supported Changes

The entity transfer dialog offers two business types: Individual and Registered entity. What Dodo Payments verifies again depends on the type you move to. Your identity verification (KYC) is never repeated. A change from one individual to a different individual isn’t an entity transfer, so the dialog doesn’t offer it. Use an ownership transfer. To choose between the two types, see Account Type.

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Requirements

  • Only the Owner can start an entity transfer.
  • The business must have a business type. If the dashboard asks you to contact support to set the business type, do that first.
  • A business can have one open transfer at a time. An open entity transfer or ownership transfer blocks a new one until it closes.

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Start an Entity Transfer

You can’t undo an entity transfer from the dashboard. As soon as you confirm the code, auto payouts pause and your current bank account is replaced by the one you verify for the new entity.
1

Open the Danger Zone

Go to Settings → Business and scroll to the Danger Zone panel. Next to Entity transfer, select Start Transfer.
Danger Zone panel with the Entity transfer row and the Start Transfer button
2

Select the New Business Type

Current setup shows the type your business has today. Under Moving to, select the type of the new entity, then select Continue.
Entity Transfer dialog with Individual as the current setup and Registered entity selected as the new type
3

Review the Changes and Confirm

Read what happens to your business. Enter a Reason for the change of up to 1,000 characters. Type TRANSFER in the confirmation field, then select Continue. Dodo Payments emails a confirmation code to your login email address.
Confirmation dialog listing that payments continue, verification restarts, and auto payouts pause, with a reason and TRANSFER entered
4

Enter the Code from Your Email

Enter the 6-digit code and select Confirm Transfer. The code expires after a short time, and too many wrong attempts mean you need to start again.
Confirm the transfer dialog with a 6-digit code entered
If you no longer have access to your email, use the Contact support link in the dialog.
5

Verify the New Entity

The dashboard opens Verification and lists the forms you need to submit again. Select Start Verification and complete each form. See Business Verification and Bank Verification.
Pop-up listing Business verification and Bank verification as the steps to complete the entity transfer

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While the Transfer Is in Progress

The transfer stays open until Dodo Payments approves every verification of the new entity. During that time:
  • A strip at the top of every page reminds you what is left to verify, with a Complete verification link.
  • The Danger Zone shows In-Progress next to Entity transfer.
  • Your business keeps receiving payments.
  • Auto payouts stay paused.
Danger Zone panel showing the In-Progress badge next to Entity transfer
To stop an entity transfer, contact support. Dodo Payments can restore your previous entity details and bank account.

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After the Transfer Completes

When every verification is approved, the transfer completes and the dashboard shows a one-time confirmation.
  • Your business is set up as the new entity type.
  • Payouts go to the bank account you verified for the new entity.
  • Auto payouts stay off until you turn them back on.

Verification Process

See what each verification form asks for.

Ownership Transfer

Make a teammate the Owner of your business.

Payout Structure

Learn how and when payouts are sent.

Help and Support

Get help with an entity transfer.
Last modified on November 2, 2026