Business Profile
Your business name and logo are set on your primary brand, so you edit them there.1
Access Your Business Profile
Go to Settings → Business. In the Brands Under [Your Business] panel, open the
... menu next to your primary brand and select Edit.2
Edit and Save Business Details
Update the details, such as the Brand Logo and the Brand Name, which is the display name your invoices show. Then click Save Changes.
User Account
1
Access Your User Profile
Click the icon in the top-right corner, then select Profile. This opens Settings → Account.
2
Edit and Save Personal Details
Click Edit Personal Details, update your first name, last name, phone number, or profile image, then click Save Changes. The Security section on the same page holds your password and two-factor authentication settings.
Change Your Login Email
You can change the email address you use to sign in to Dodo Payments. The change applies to all your businesses, and you verify both your current and your new email address.1
Open Your Profile Menu
Click the icon in the top-right corner of the dashboard.
2
Go to Profile
Select Profile from the menu.
3
Open the Account Tab
Make sure the Account tab is selected.
4
Start the Email Change
Click Change email, read the summary of the change, and click Continue.
5
Enter Your New Email
Type the new email address in New email address and again in Confirm email address, then click Continue.
6
Verify Both Emails
Dodo Payments sends a 6-digit code to your current email address and another to your new one. Each code is valid for 5 minutes. Enter both codes, then click Verify.
7
Sign In Again
After the change, Dodo Payments signs you out automatically. Sign in again with your new email address.
Your password, businesses, team access, and verification status don’t change. Dodo Payments sends a confirmation email to your previous address to notify you of the change.
Managing Multiple Businesses
If you run more than one business, you can add and verify each one from the same Dodo Payments account. Each business is a separate legal entity with its own KYC and payout account. To run another brand under the same business instead, see Multi-Brand Setup. Workflow: Add a New Business1
Open the Business Switcher
At the top of the sidebar, click your current business name. It shows a + icon when you have one business.
2
Select Add New Business
In the menu that opens, select Add new business.
3
Choose to Add a Business
A panel titled Add new business/brand opens on the right side of the screen. Under Add a new business, click Add new business.
4
Enter the Business Details
Enter the Business Name and Website URL, select the country you operate from and the category of your business, then click Add business.
5
Complete the Business Creation Process
Follow the on-screen prompts to finish creating the business. To accept live payments, the new business then goes through verification.