What is an Add-On?

An Add-On is an optional, paid enhancement that can be bundled with a subscription. It allows you to offer additional value to your customers on top of their primary subscription. Add-Ons follow the same billing cycle as the associated subscription and cannot be purchased independently.

For example, if you’re offering a SaaS product subscription, Add-Ons can include extras like:

  • Additional Credits
  • Additional User Seats
  • Extra Storage Space
  • Feature Packs

Add-Ons are billed in sync with the main subscription (monthly, yearly, etc.). Customers can select a quantity of each Add-On during checkout.

Merchant Workflow

Step 1: Create an Add-On

To create an Add-On:

  1. Navigate to the Products section in your dashboard.

  2. Click on Create Add-On.

  3. Fill in the following details:

  • Name: A short, descriptive name for the Add-On (e.g., “5 Extra Seats”).
  • Description: Explain what the Add-On offers.
  • Price & Currency: Set the recurring price and select the applicable currency.
  • Tax Category: Assign a tax category for accurate tax calculation.
  • Image: (Optional) Upload a relevant image or icon for the Add-On.
  1. Click Create to save the Add-On.

Create Add-Ons that align with common customer needs or upgrade paths.

Step 2: Associate Add-Ons with a Subscription

Each subscription plan can be associated with up to 3 Add-Ons. To do this:

  1. While creating or editing a subscription plan, scroll to the Add-Ons section.
  2. Select up to three relevant Add-Ons from the list.
  3. Save your changes.

These Add-Ons will now appear as optional purchases when a customer selects this subscription.

Step 3: Customer Checkout Experience

When a customer selects a subscription plan:

  • The associated Add-Ons will be displayed on the Checkout Page.
  • Customers can choose the quantity (if applicable) for each Add-On.
  • The total subscription cost will update accordingly.

All selected Add-Ons will be billed together with the base subscription at the defined frequency.

The Add-Ons will be reflected in the invoice as well

Important Notes

  • Add-Ons cannot exist independently – they must be tied to a subscription.
  • The payment frequency of an Add-On will always match the subscription (e.g., monthly or annually).
  • Add-Ons can only be created and managed from the Products section → Add-ons tab in your dashboard.