Add a Subscription Product

Merchants can create subscription-based products for offerings that require recurring payments, such as software subscriptions, content memberships, or subscription boxes. This is a powerful way to generate consistent revenue while providing ongoing value to your customers.

How to Add a Subscription Product:

  1. Navigate to the Dashboard:

    • Log in to your Dodo Payments dashboard.
  2. Go to the Products Section:

    • From the sidebar menu, click on Products to view your current catalogue.
  3. Add a New Product:

    • Click the Add New Product button.

    • Select the Subscription option in Pricing type

  4. Enter Subscription Details:

    • Subscription Name: Provide a descriptive name for the subscription plan (e.g., “Premium Membership” or “Monthly Box Subscription”).

    • Description: Write a detailed explanation of what the subscription includes, its benefits, and any special features.

    • Pricing: Set the recurring price (e.g: $100/year).

  5. Configure the Billing Cycle:

    • Set how often the customer will be billed (e.g., monthly, quarterly, yearly). You can also create custom billing intervals if needed.
  6. Optional: Add a Free Trial Period:

    • Offer a Free Trial period to attract new subscribers. For example, provide a 7-day or 30-day trial, after which the customer will be automatically billed if they don’t cancel. You can do this by selecting the first payment date post the trial period.
  7. Save the Subscription:

    • After entering all the details, click Save to add the subscription plan to your product catalogue. The plan will now be available for customers to subscribe to

Edit an Existing Subscription Product

Subscription products can be updated or modified at any time. Merchants can adjust pricing, billing intervals, or descriptions as the business evolves, ensuring that your subscription offerings remain competitive and relevant.

How to Edit an Existing Subscription Product:

  1. Access the Products Section:

    • From your dashboard, go to the Products section.
  2. Locate the Subscription Plan:

    • Find the subscription plan you wish to edit by scrolling through your list of products
  3. Make Changes:

    • Update any necessary details, such as:

      • Billing Cycle: Adjust how often the customer is billed (e.g., change from monthly to quarterly).

      • Price: Modify the recurring price for new customers.

      • Description or Benefits: Add more information or refine the plan’s offerings.

  4. Save Changes:

    • Once changes are made, click Save to apply the updates.
Changes to subscription pricing or terms will only affect new customers or future subscription renewals. Existing subscribers will continue with their current terms. Please contact support to make changes for existing customers.

Delete a Subscription Product

If you decide to discontinue a subscription product, you can remove it from the Product Catalogue. This will prevent new customers from signing up, but it won’t affect current subscribers who are already enrolled.

How to Delete a Subscription Product:

  1. Access the Products Section:

    • From the dashboard, go to the Products section to view your current subscription plans.
  2. Find the Subscription Plan to Delete:

    • Scroll through or search for the subscription plan you want to remove.
  3. Delete the Subscription:

    • Click the Delete button next to the subscription product.

    • Confirm the deletion when prompted.

Deleting a subscription product will not affect existing subscribers. They will continue to receive the subscription on the terms they initially purchased the subscription. To delete subscription for existing customers reach out to our support.

Step by Step Guide

Subscription Products

Process to add subscription payment products