The Customers Page in Dodo Payments allows merchants to manage their customer relationships by providing a detailed view of all customers who have made a purchase.
Merchants begin by logging into the Dodo Payments dashboard and navigating to the Customers section. This section provides a complete view of all customers who have interacted with the business.
How to Access:
From the dashboard, click on Customers in the navigation menu.
The Customers Page will display a list of all current and past customers.
On the Customers Page, merchants can see an overview of their entire customer base. This list provides basic information for each customer, such as:
Customer Name: The full name of the customer.
Email Address: The customer’s email address for communication.
Last Transaction: The date of the customer’s most recent purchase or payment.
Subscription Status: If applicable, shows whether the customer has an active, paused, or canceled subscription.
Search and Filter: Merchants can search for specific customers or use filters to narrow down the list by purchase history, subscription status, or recent activity.
Download : Merchants can download the list of merchants for the selected date range in CSV format
The Customer Portal offers a seamless self-service experience, allowing customers to manage Subscriptions, Billing, License Keys and Profile information.