​
Product Creation

Merchants on Dodo Payments have two options when creating products:

  1. INR-based Products
    • You can set the product base price in INR if you primarily sell to Indian customers.
    • At checkout, the final amount is directly charged in INR, with no currency conversion required.
  2. USD-based Products
    • You can set the product base price in USD if you cater to a global audience.
    • If you (the merchant) are in India and the customer’s billing country is also India, the system converts the USD price to INR in real time and displays it to the customer in INR.

​
UPI Checkout Flow

  1. Customer Chooses UPI
    • On the checkout page, the customer selects UPI as their payment method.
  2. UPI Details
    • The customer enters their UPI ID on the checkout page or chooses to scan UPI QR code.
  3. Payment Authorization
    • The customer authorizes the transaction in their chosen UPI app (e.g., Google Pay, PhonePe, Paytm, BHIM).
    • They either approve or reject the request within the app.
  4. Transaction Confirmation
    • Once approved, payment is processed in real time.
    • The customer is then redirected or shown a success screen with confirmation details.
  5. Order Finalization
    • DodoPayments sends a callback/webhook to your system confirming the transaction status.

​
Payment Processing

  • Local INR Processing:
    • All INR transactions (including those converted from USD to INR) are shown in INR on the dashboard and invoices.
  • No Direct Bank Details:
    • Since UPI is a bank-to-bank payment system, customers do not need to share sensitive bank information on your site. They simply make the payment via their UPI app.

​
Testing UPI Payments

To ensure a smooth go-live, merchants can test UPI transactions in the Dodo Payments Test Mode:

  1. Select Test Mode
    • In your Dodo Payments dashboard, enable the test mode button on the bottom left corner
  2. Copy Payment Link for Test product
    • Create a test product and copy the payment link by clicking share button for that product.
    • Paste the link in a new browser
    • Select your billing country as India to see UPI payment option
  3. Test UPI
    • The checkout page provides test UPI IDs in the view test payment methods section along with option to scan UPI QR code.
    • Approving or rejecting a payment in the test environment simulates the exact flow in production.
    • The UPI test payments usually take 1-2 mins for the transaction to be processed. Please remain patient during this period.
  4. Validate Callbacks
    • Check that your system properly receives and processes the webhook notifications (success/failure).
    • Confirm the correct display of INR amounts (and USD prices, if applicable).

​
Dashboard & Invoices

Transactions & Ledger

  • Each transaction page shows the final charged amount in INR (for UPI).

Invoices

  • Whenever a customer completes a purchase via UPI in INR, the invoice will display the amount and applicable taxes in INR only

By integrating UPI with Dodo Payments, Indian merchants can offer a highly popular, convenient payment option to their local customers—whether products are priced in INR or converted from USD.