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Breaking Changes

The boolean pause field on PATCH /subscriptions/{subscription_id} has been removed. It now always fails with 422 instead of silently doing nothing, so an integration still sending it gets a loud error rather than a subscription that never pauses. Pause and resume moved to the status field: send {"status": "paused"} to pause and {"status": "active"} to resume. There is no separate pause endpoint. Either value must be sent on its own — combining it with any other field is also rejected with 422. If you integrated against the pause API as previously documented, update those calls before upgrading. Learn more: Pausing and Resuming Subscriptions

New Features

1. Subscription Pause & Resume

Merchants can now pause and resume subscriptions directly from the subscription detail page in the dashboard. Customers can pause from the Customer Portal when allowed by your business settings. Merchant controls Pause or resume a subscription using the Pause subscription or Resume subscription button on the subscription detail page.
Subscription detail page in the dashboard showing the Pause subscription button alongside Update and Cancel Subscription
Business settings Two new settings appear under Settings → Subscriptions:
  • Allow Subscription Pause — “Let customers pause and resume their subscription anytime from the customer portal”
  • Bill Usage at Pause — “Bill a usage-based subscription for its owed usage the moment it is paused”
Customer experience When a customer pauses from the Customer Portal, they see a warning: pausing revokes access immediately. Features, downloads, and license keys stop working until the subscription is resumed. Learn more: Subscriptions | Customer Portal

2. Purchasing Power Parity

Native PPP replaces relying on third-party tools. Set a percentage per country, business-wide, from the Country Prices sheet in Business Settings. Those percentages apply to every product with PPP enabled. How it works
  • Each product opts in individually via a Purchasing Power Parity checkbox in the product’s pricing section.
  • PPP requires Adaptive Currency to be enabled. If Adaptive Currency is off for the business, product opt-in is rejected.
Country Prices sheet showing a percentage and resulting price for each country
Learn more: Purchasing Power Parity

3. Charm Pricing

Round converted prices to psychologically appealing values, configured from the Set up Charm Pricing sheet in Business Settings. A rounding step is set per price range (band), so small and large prices round differently. Rounding types Choose from four rounding types (Nearest is the recommended starting point):
  • Nearest — round to the nearest step
  • Floor — round down
  • Ceiling — round up
  • Whole — round to whole numbers
A Try it preview shows how a given amount rounds before you save.
Charm Pricing bands table with a rounding step per price range
Learn more: Charm Pricing

4. Archive Businesses & Brands

Archive a business you no longer trade under, from Business Settings → Danger Zone → Archive Business. This action is owner-only and cannot be undone. Eligibility checklist Seven conditions must all pass before archiving is allowed:
  • No payments in the last 180 days
  • All wallet balances are zero
  • No payouts in progress
  • No open disputes
  • No pending refunds
  • No live subscriptions
  • All customer balances are zero
Danger Zone eligibility checklist showing the seven archive conditions
Confirmation flow Confirmation requires a 6-digit code emailed to the owner. You have three attempts, and the code expires after 10 minutes. Brands can be archived separately from businesses. Learn more: Archive Business

5. Milestones

A new Milestones page celebrates your business growth, at Sales → Milestones in the dashboard. Four categories track your progress: Geography, Revenue, Growth, and Customers. Progress and achievement cards
  • Almost there shows the milestones within reach, each with a percentage complete
  • Look how far you’ve come celebrates the ones you have already earned
Earned milestones produce a shareable card. Share opens a preview with an Include business & logo toggle and a Download button to save it as an image.
Milestones page showing in-progress milestones under Almost there and earned milestones under Look how far you've come

6. A Guided Setup Experience

Every signup path now funnels into one onboarding dialog, reachable later from the Setup guide button in the dashboard header. Progress is saved, so the guide resumes where you left off. Going live is marked with a celebration screen. Products created in test mode can be copied to live with Import from Test on the Products page.
Last modified on August 26, 2026