根据支付事件触发个性化电子邮件活动和客户旅程。自动通过 Customer.io 发送新客户的欢迎邮件、订阅更新和支付失败通知。
此集成需要您的 Customer.io 站点 ID 和 API 密钥。
开始使用
Open the Webhook Section
在您的 Dodo Payments 仪表板中，导航至 Webhooks → + Add Endpoint 并展开集成下拉菜单。 Select Customer.io
选择 Customer.io 集成卡片。
Enter Credentials
在配置中提供您的 Customer.io 站点 ID 和 API 密钥。
Configure Transformation
编辑转换代码以将事件格式化为 Customer.io 的 Track API。
Test & Create
使用示例负载进行测试，然后点击 Create 以激活同步。
Done!
🎉 付款事件现在将触发 Customer.io 电子邮件自动化。
转换代码示例
跟踪支付事件
function handler(webhook) {
if (webhook.eventType === "payment.succeeded") {
const p = webhook.payload.data;
webhook.url = "https://track.customer.io/api/v2/entity";
webhook.payload = {
type: "person",
identifiers: {
id: p.customer.customer_id
},
action: "payment_completed",
name: "Payment Completed",
attributes: {
email: p.customer.email,
name: p.customer.name,
payment_amount: (p.total_amount / 100).toFixed(2),
payment_method: p.payment_method || "unknown",
payment_id: p.payment_id,
currency: p.currency || "USD"
}
};
}
return webhook;
}
跟踪订阅生命周期
function handler(webhook) {
const s = webhook.payload.data;
switch (webhook.eventType) {
case "subscription.active":
webhook.url = "https://track.customer.io/api/v2/entity";
webhook.payload = {
type: "person",
identifiers: {
id: s.customer.customer_id
},
action: "subscription_started",
name: "Subscription Started",
attributes: {
email: s.customer.email,
subscription_id: s.subscription_id,
product_id: s.product_id,
amount: (s.recurring_pre_tax_amount / 100).toFixed(2),
frequency: s.payment_frequency_interval,
next_billing: s.next_billing_date
}
};
break;
case "subscription.cancelled":
webhook.url = "https://track.customer.io/api/v2/entity";
webhook.payload = {
type: "person",
identifiers: {
id: s.customer.customer_id
},
action: "subscription_cancelled",
name: "Subscription Cancelled",
attributes: {
email: s.customer.email,
subscription_id: s.subscription_id,
cancelled_at: s.cancelled_at,
cancel_at_next_billing: s.cancel_at_next_billing_date
}
};
break;
}
return webhook;
}
跟踪客户属性
function handler(webhook) {
if (webhook.eventType === "payment.succeeded") {
const p = webhook.payload.data;
webhook.url = "https://track.customer.io/api/v2/entity";
webhook.payload = {
type: "person",
identifiers: {
id: p.customer.customer_id
},
action: "identify",
name: "Customer Identified",
attributes: {
email: p.customer.email,
name: p.customer.name,
total_spent: (p.total_amount / 100).toFixed(2),
payment_method: p.payment_method || "unknown",
last_payment_date: webhook.payload.timestamp,
customer_since: webhook.payload.timestamp
}
};
}
return webhook;
}
- 使用与您的 Customer.io 活动匹配的一致事件名称
- 包含个性化所需的相关属性
- 设置正确的客户标识符以确保准确跟踪
- 使用有意义的事件名称作为活动触发器
故障排除
Events not triggering campaigns
- 验证站点 ID 和 API 密钥是否正确
- 检查事件名称是否与您的 Customer.io 活动匹配
- 确保客户标识符设置正确
- 审查 Customer.io API 速率限制
