Microsoft Teams - Dodo Payments Documentation

Introduction

Keep your business team in the loop with real-time payment notifications in Microsoft Teams. The integration delivers payment events as rich Adaptive Cards—perfect for enterprise environments where Teams is the primary collaboration tool.

This guide assumes you have admin access to create webhooks in your Microsoft Teams workspace.

Getting Started

Open the Webhook Section

In your Dodo Payments dashboard, navigate to Webhooks → + Add Endpoint and expand the integrations dropdown.

Select Microsoft Teams

Choose the Microsoft Teams integration card.

Create Teams Webhook

In Teams, go to your channel → ⋯ → Connectors → Incoming Webhook → Configure. Copy the webhook URL.

Paste Webhook URL

Paste the Teams webhook URL into the endpoint configuration.

Customize Transformation

Edit the transformation code to format messages as Adaptive Cards for Teams.

Test & Create

Test with sample payloads and click Create to activate.

Done!

🎉 Your Teams channel will now receive Dodo Payments updates as Adaptive Cards.

Transformation Code Examples

Basic Payment Card

payment_card.js

function handler(webhook) {
  if (webhook.eventType === "payment.succeeded") {
    const p = webhook.payload.data;
    webhook.payload = {
      type: "message",
      attachments: [{
        contentType: "application/vnd.microsoft.card.adaptive",
        content: {
          type: "AdaptiveCard",
          body: [
            {
              type: "TextBlock",
              text: "✅ Payment Successful",
              weight: "Bolder",
              size: "Medium"
            },
            {
              type: "FactSet",
              facts: [
                { title: "Amount", value: `$${(p.total_amount / 100).toFixed(2)}` },
                { title: "Customer", value: p.customer.email },
                { title: "Payment ID", value: p.payment_id }
              ]
            }
          ]
        }
      }]
    };
  }
  return webhook;
}

Subscription Management

subscription_card.js

function handler(webhook) {
  const s = webhook.payload.data;
  switch (webhook.eventType) {
    case "subscription.active":
      webhook.payload = {
        type: "message",
        attachments: [{
          contentType: "application/vnd.microsoft.card.adaptive",
          content: {
            type: "AdaptiveCard",
            body: [
              {
                type: "TextBlock",
                text: "📄 Subscription Activated",
                weight: "Bolder",
                color: "Good"
              },
              {
                type: "FactSet",
                facts: [
                  { title: "Customer", value: s.customer.email },
                  { title: "Product", value: s.product_id },
                  { title: "Amount", value: `$${(s.recurring_pre_tax_amount / 100).toFixed(2)}/${s.payment_frequency_interval}` },
                  { title: "Next Billing", value: new Date(s.next_billing_date).toLocaleDateString() }
                ]
              }
            ]
          }
        }]
      };
      break;
    case "subscription.cancelled":
      webhook.payload = {
        type: "message",
        attachments: [{
          contentType: "application/vnd.microsoft.card.adaptive",
          content: {
            type: "AdaptiveCard",
            body: [
              {
                type: "TextBlock",
                text: "⚠️ Subscription Cancelled",
                weight: "Bolder",
                color: "Warning"
              },
              {
                type: "FactSet",
                facts: [
                  { title: "Customer", value: s.customer.email },
                  { title: "Product", value: s.product_id },
                  { title: "Cancelled At", value: new Date(s.cancelled_at).toLocaleDateString() }
                ]
              }
            ]
          }
        }]
      };
      break;
  }
  return webhook;
}

Dispute Alerts

dispute_card.js

function handler(webhook) {
  if (webhook.eventType.startsWith("dispute.")) {
    const d = webhook.payload.data;
    const color = d.dispute_status === "won" ? "Good" : d.dispute_status === "lost" ? "Attention" : "Warning";
    const title = d.dispute_status === "won" ? "🏆 Dispute Won" : d.dispute_status === "lost" ? "❌ Dispute Lost" : "🚨 Dispute Update";
    
    webhook.payload = {
      type: "message",
      attachments: [{
        contentType: "application/vnd.microsoft.card.adaptive",
        content: {
          type: "AdaptiveCard",
          body: [
            {
              type: "TextBlock",
              text: title,
              weight: "Bolder",
              color: color
            },
            {
              type: "FactSet",
              facts: [
                { title: "Payment ID", value: d.payment_id },
                { title: "Amount", value: `$${(d.amount / 100).toFixed(2)}` },
                { title: "Status", value: d.dispute_status },
                { title: "Stage", value: d.dispute_stage }
              ]
            }
          ]
        }
      }]
    };
  }
  return webhook;
}

Tips

Use Adaptive Cards for rich, interactive formatting
Choose appropriate colors: Good (green), Warning (yellow), Attention (red)
Keep fact sets concise and readable
Test with Teams webhook tester before deploying

Troubleshooting

No messages in Teams

Verify the webhook URL is correct and active
Check that the transformation returns valid Adaptive Card JSON
Ensure the webhook has permission to post in the channel

Card formatting issues

Validate Adaptive Card schema in Teams webhook tester
Check that all required fields are present
Ensure color values are valid (Good, Warning, Attention, Default)

​Introduction

​Getting Started

​Transformation Code Examples

​Basic Payment Card

​Subscription Management

​Dispute Alerts

​Tips

​Troubleshooting

Introduction

Getting Started

Transformation Code Examples

Basic Payment Card

Subscription Management

Dispute Alerts

Tips

Troubleshooting