> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dodopayments.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Segment

> 将 Dodo Payments 事件发送到 Segment 进行分析和客户数据平台集成。

## 介绍

在 Segment 中跟踪支付事件，以推动您的分析、营销自动化和客户数据平台。自动将支付、订阅和客户生命周期事件发送到 300 多个下游工具。

<Info>
  此集成需要来自您的 Segment 工作区的 Segment Write Key。
</Info>

## 开始使用

<Steps>
  <Step title="Open the Webhook Section">
    在您的 Dodo Payments 仪表盘中，导航到 <b>Webhooks → + 添加端点</b> 并展开集成下拉菜单。

    <Frame>
      <img src="https://mintcdn.com/dodopayments/slbAEdrLLwKHfaRf/images/integrations/segment.png?fit=max&auto=format&n=slbAEdrLLwKHfaRf&q=85&s=024e80f2cafa4245742eac33f445ebe5" alt="添加端点和集成下拉菜单" style={{ maxHeight: '500px', width: 'auto' }} width="1644" height="948" data-path="images/integrations/segment.png" />
    </Frame>
  </Step>

  <Step title="Select Segment">
    选择 <b>Segment</b> 集成卡片。
  </Step>

  <Step title="Enter Write Key">
    在配置中提供您的 Segment Write Key。
  </Step>

  <Step title="Configure Transformation">
    编辑转换代码以将事件格式化为 Segment 的 Track API。
  </Step>

  <Step title="Test & Create">
    使用示例负载进行测试，然后点击 <b>Create</b> 激活同步。
  </Step>

  <Step title="Done!">
    🎉 付款事件现在将被跟踪到 Segment 并发送到您连接的工具。
  </Step>
</Steps>

## 转换代码示例

### 跟踪支付事件

```javascript track_payments.js icon="js" expandable theme={null}
function handler(webhook) {
  if (webhook.eventType === "payment.succeeded") {
    const p = webhook.payload.data;
    webhook.url = "https://api.segment.io/v1/track";
    webhook.payload = {
      userId: p.customer.customer_id,
      event: "Payment Completed",
      properties: {
        amount: (p.total_amount / 100).toFixed(2),
        currency: p.currency || "USD",
        payment_method: p.payment_method || "unknown",
        payment_id: p.payment_id,
        customer_email: p.customer.email,
        customer_name: p.customer.name
      },
      timestamp: webhook.payload.timestamp
    };
  }
  return webhook;
}
```

### 跟踪订阅生命周期

```javascript track_subscriptions.js icon="js" expandable theme={null}
function handler(webhook) {
  const s = webhook.payload.data;
  switch (webhook.eventType) {
    case "subscription.active":
      webhook.url = "https://api.segment.io/v1/track";
      webhook.payload = {
        userId: s.customer.customer_id,
        event: "Subscription Started",
        properties: {
          subscription_id: s.subscription_id,
          product_id: s.product_id,
          amount: (s.recurring_pre_tax_amount / 100).toFixed(2),
          frequency: s.payment_frequency_interval,
          next_billing: s.next_billing_date,
          customer_email: s.customer.email
        },
        timestamp: webhook.payload.timestamp
      };
      break;
    case "subscription.cancelled":
      webhook.url = "https://api.segment.io/v1/track";
      webhook.payload = {
        userId: s.customer.customer_id,
        event: "Subscription Cancelled",
        properties: {
          subscription_id: s.subscription_id,
          product_id: s.product_id,
          cancelled_at: s.cancelled_at,
          cancel_at_next_billing: s.cancel_at_next_billing_date,
          customer_email: s.customer.email
        },
        timestamp: webhook.payload.timestamp
      };
      break;
  }
  return webhook;
}
```

### 识别客户属性

```javascript identify_customer.js icon="js" expandable theme={null}
function handler(webhook) {
  if (webhook.eventType === "payment.succeeded") {
    const p = webhook.payload.data;
    webhook.url = "https://api.segment.io/v1/identify";
    webhook.payload = {
      userId: p.customer.customer_id,
      traits: {
        email: p.customer.email,
        name: p.customer.name,
        total_spent: (p.total_amount / 100).toFixed(2),
        payment_method: p.payment_method || "unknown",
        last_payment_date: webhook.payload.timestamp,
        customer_since: webhook.payload.timestamp
      }
    };
  }
  return webhook;
}
```

## 提示

* 在您的集成中使用一致的事件名称
* 包含相关属性以进行分析和细分
* 设置正确的时间戳以确保准确的事件跟踪
* 使用客户 ID 作为 userId 以确保正确的用户识别

## 故障排除

<AccordionGroup>
  <Accordion title="Events not appearing in Segment">
    * 验证 Write Key 是否正确且已激活
    * 检查事件名称是否遵循 Segment 命名规范
    * 确保 userId 已正确设置以识别用户
    * 审查 Segment API 的速率限制
  </Accordion>

  <Accordion title="Transformation errors">
    * 验证 JSON 结构是否符合 Segment API 格式
    * 检查所有必需字段是否存在
    * 确保事件名称是字符串，而不是对象
  </Accordion>
</AccordionGroup>